SARI, M. N.; DIRBAWANTO, N. D. THE INFLUENCE OF SERVICE QUALITY AND ONLINE TICKET PURCHASE SYSTEM ON CUSTOMER SATISFACTION OF TRAIN SERVICE USERS: (A Study at PT. K.A Sribilah for the Medan-Rantauprapat Route). JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS, [S. l.], v. 3, n. 1, p. 142–152, 2023. DOI: 10.55047/jhssb.v3i1.831. Disponível em: https://ojs.transpublika.com/index.php/JHSSB/article/view/831. Acesso em: 12 mar. 2026.