MUNAWAROH, N. A.; MUKHLIS, I.; ZAGLADI, A. N. WHAT DO WE KNOW ABOUT CUSTOMER SATISFACTION IN THE HOSPITALITY AND TOURISM INDUSTRY? THE GLIMPSE FROM A BIBLIOMETRIC ANALYSIS. JOURNAL OF MANAGEMENT, ACCOUNTING, GENERAL FINANCE AND INTERNATIONAL ECONOMIC ISSUES, [S. l.], v. 3, n. 2, p. 388–409, 2024. DOI: 10.55047/marginal.v3i2.944. Disponível em: https://ojs.transpublika.com/index.php/MARGINAL/article/view/944. Acesso em: 18 nov. 2025.