Munawaroh, Nuril Aulia, Imam Mukhlis, and Arief Noviarakhman Zagladi. 2024. “WHAT DO WE KNOW ABOUT CUSTOMER SATISFACTION IN THE HOSPITALITY AND TOURISM INDUSTRY? THE GLIMPSE FROM A BIBLIOMETRIC ANALYSIS”. JOURNAL OF MANAGEMENT, ACCOUNTING, GENERAL FINANCE AND INTERNATIONAL ECONOMIC ISSUES 3 (2):388-409. https://doi.org/10.55047/marginal.v3i2.944.