N. K. T. A. Nila Dewi A., M. Pradana, and P. N. Madiawati, “Enhancing Customer Loyalty in Online Transportation: The Role of Price, Service Quality, Trust, and Satisfaction”, J. Manag. Account. Gen. Financ. Int. Econ. Issues, vol. 4, no. 3, pp. 553–562, May 2025.