STRATEGIES FOR OPTIMIZING THE "EKSUS SMART" APPLICATION FOR THE COMMUNITY TO INCREASE TRANSPARENCY IN THE PERFORMANCE OF INVESTIGATORS IN HANDLING CRIMINAL ACTS
Main
Hiroyuki Aditya Siburian*
Riska Sri Handayani
Lin Yola
The Indonesian National Police (POLRI) confront a myriad of challenges in criminal investigations, contending with dynamic crime scenes and the need for prompt decision-making. Police Chief Listyo Sigit Prabowo leads the charge in operational transformation through the 6th program, the POLRI Transformation Road Map, focusing on elevating law enforcement performance. At the core of this initiative is the "EKSUS SMART" application, developed to streamline investigations. While holding promise for enhancing POLRI investigators' performance, practical obstacles necessitating optimization have emerged. This study aims to evaluate the utilization of "EKSUS SMART" in criminal investigations by POLRI investigators, proposing strategies to boost public participation in reporting crimes. Optimization goals encompass efficiency, effectiveness, and transparency in crime handling, coupled with fostering public trust in law enforcement. Employing qualitative research and drawing on theories like Diffusion of Innovation (DOI) and the Technology Acceptance Model (TAM), the study underscores the intricate nature of criminal case management, requiring high levels of expertise and professionalism. While "EKSUS SMART" contributes positively to efficiency and transparency, resolving technical, legal, and social challenges is crucial for its optimal application in upholding public safety. Specific optimization strategies, including heightened public awareness, user-friendly design, and instilling trust in reporting processes, are deemed essential. Improvements in investigator services, training, and communication skills are identified, along with the need for enhanced coordination and collaboration among investigators, government, and the public, achievable through improved information infrastructure and increased public interest in transparency and investigations.
Abdallah, A. B., Phan, A. C., & Matsui, Y. (2016). Investigating the effects of managerial and technological innovations on operational performance and customer satisfaction of manufacturing companies. International Journal of Business Innovation and Research, 10(2–3), 153–183.
Albis, N., Alvarez, I., & García, A. (2021). The impact of external, internal, and dual relational embeddedness on the innovation performance of foreign subsidiaries: evidence from a developing country. Journal of International Management, 27(4), 100854.
Andreeva, I. A. (2021). Several classes of plain dynamic systems qualitative investigation. Journal of Physics: Conference Series, 1730(1), 12053.
Firmansyah, M. A., & Mahardhika, B. W. (2018). Pengantar manajemen. Deepublish.
Gehl, R., & Plecas, D. (2017). Introduction to criminal investigation: Processes, practices and thinking. Justice Institute of British Columbia.
Kusuma, G. A., & Suprap, S. (2021). Eksistensi Kejaksaan dan Relasinya dengan Komnas HAM dalam Penanganan Perkara Pelanggaran Hak Asasi Manusia. Banua Law Review, 3(2), 162–179.
Linh, N. H. N., & Tuyen, D. Q. (2020). Factors affecting the intention to use Fintech services in Vietnam. Economics, Management and Business, 275.
Lum, C., Wellford, C., Scott, T., Vovak, H., & Scherer, A. (2018). Identifying effective investigative practices: A national study using trajectory analysis, case studies, and investigative data. Final Report to the Laura and John Arnold Foundation.
Mansur, D. M. A. (2005). Cyber Law: Aspek Hukum Teknologi Informasi. Tiga Serangkai.
Perkasa, A., & Pakpahan, K. (2023). Kebijakan Penegak Hukum Dalam Penanggulangan Tindak Pidana Perjudian Melalui Media Elektronik Di Indonesia. SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan, 2(7), 2067–2084.
Pornomo, H., & Hayati, R. (2021). Implimentasi Aplikasi Elektronik Manajemen Penyidikan (E-Mp) Satuan Narkoba Dilihat Dari Aspek Komunikasi Polres Barito Timur. JAPB, 4(2), 1308–1409.
Prabowo, L. S. (2021). Transformasi Menuju Polri yang PRESISI (Prediktif, Responsibilitas, Transparansi berkeadilan). Naskah Uji Kelayakan Dan Kepatutan Calon Kapolri Di Hadapan Komisi III DPR RI Tahun.
Raslin, H., Sulaksono, E., Bintoro, W. A., Yunus, M., & Mulyanto, M. (2021). Efektivitas Penggelaran Sistem Elektronik Manajemen Penyidikan (E-MP) Reskrim Dalam Mewujudkan Pelayanan Prima Polri. Jurnal Litbang Polri, 24(1), 30–49.
Strom, K. (2017). Research on the impact of technology on policing strategy in the 21st century, final report. Washington DC: US Department of Justice.
Sulistyorini, A., & Indriati, F. (2020). The Role of Electronic Management Implementation in Affecting Police Investigators Performance.
Syafiie, I. K. (2003). Sistem Administrasi Negara Republik Indonesia (SANRI). Bumi Aksara.
Venkatesh, Morris, Gordon, & Davis. (2003). User acceptance of information technology: Toward a unified view. MIS Quarterly: Management Information Systems, 27, 425–478.
Venkatesh, V., Thong, J. Y. L., & Xu, X. (2016). Unified theory of acceptance and use of technology: A synthesis and the road ahead. Journal of the Association for Information Systems, 17(5), 328–376.
Widha, B. (2017). Analisis performa personel pada satuan reserse kriminal polresta bandar lampung dan polsek jajaran di bandar lampung. Jurnal Manajemen Magister Darmajaya, 3(02), 163–185.
Xu, G., Zhou, Y., & Ji, H. (2020). How can government promote technology diffusion in manufacturing paradigm shift? Evidence from China. IEEE Transactions on Engineering Management.
Zainol, Z., Yahaya, N., Yahaya, N. M., & Zain, N. (2017). Factors influencing mobile learning among higher education students in Malaysia. International Journal of Advanced Scientific Research and Management, 2(8), 86–91.
Zhang, Z., Zhu, Y., Xu, D., Li, T.-E., Li, J.-H., Xiao, Z.-T., Chen, M., Yang, X., Jia, H.-L., & Dong, Q.-Z. (2021). IFN-α facilitates the effect of sorafenib via shifting the M2-like polarization of TAM in hepatocellular carcinoma. American Journal of Translational Research, 13(1), 301.
