Akbar, Muhammad Rizky Ali, and Agus Sumartomo. “The Gap Between Service Excellence and Procedural Justice in Criminal Investigation Services at the West Jakarta Metro Police”. POLICY, LAW, NOTARY AND REGULATORY ISSUES 5, no. 2 (May 16, 2026): 321–338. Accessed May 24, 2026. https://ojs.transpublika.com/index.php/POLRI/article/view/2212.