The Relationship between Training and Career Development and Job Satisfaction of the National Police (Polri) at the NTT Regional Police
##plugins.themes.EpsilonTheme.article.main##
Novi Indah Earlyanti*
Agung Kusprabandaru
Job satisfaction among members of the Indonesian National Police (Polri) is an important issue in human resource management in the public sector, particularly in efforts to improve professionalism, performance, and quality of service to the community. Various organisational efforts such as training and career development are considered important strategies for improving the competence, capabilities, and motivation of members, which ultimately can affect their level of job satisfaction. Therefore, this study aims to analyse the relationship between training and career development on the job satisfaction of members of the Indonesian National Police (Polri) in the East Nusa Tenggara (NTT) Regional Police. This study uses a quantitative approach with multiple linear regression analysis. The research sample consisted of 321 Polri members in the NTT Regional Police, selected using simple random sampling. Data collection was conducted through a questionnaire with a 7-point Likert scale distributed via social media. The data was then analysed using SPSS software by looking at the significance value, t-test, and F-test. The results showed that training and career development had a positive and significant relationship with the job satisfaction of Polri members in the NTT Regional Police. These findings indicate that improving the quality of relevant training and establishing a clear and structured career development system can increase the job satisfaction of police officers. Thus, effective training and planned career development play an important role in increasing the job satisfaction of Polri members, which in turn can support the improvement of professionalism, performance, and effectiveness of the police organisation.
Ackerman, P. L., Shapiro, S., & Beier, M. E. (2011). Subjective estimates of job performance after job preview: Determinants of anticipated learning curves. Journal of Vocational Behavior, 78(1), 31–48. https://doi.org/10.1016/j.jvb.2010.08.003
Amri, W. A. A., Asbari, M., Gazali, G., Novitasari, D., & Purwanto, A. (2021). The effect of religiosity and service quality on job satisfaction: A case study of MSME employees. International Journal of Social and Management Studies, 2(1), 53–63. https://doi.org/10.5555/ijosmas.v2i1.7
Cahyono, Y., Novitasari, D., Sihotang, M., Aman, M., Fahlevi, M., Nadeak, M., Siahaan, M., Asbari, M., & Purwanto, A. (2020). The effect of transformational leadership dimensions on job satisfaction and organizational commitment: case studies in private university Lecturers. Solid State Technology, 63(1s), 158–184. https://ssrn.com/abstract=3986822
Chen, B. Y., Kern, D. E., Kearns, R. M., Thomas, P. A., Hughes, M. T., & Tackett, S. (2019). From modules to MOOCs: application of the six-step approach to online curriculum development for medical education. Academic Medicine, 94(5), 678–685. https://doi.org/10.1097/ACM.0000000000002580
Choo, S., & Bowley, C. (2007). Using training and development to affect job satisfaction within franchising. Journal of Small Business and Enterprise Development, 14(2), 339–352. https://doi.org/10.1108/14626000710746745
Fajarsyah, R., & Okfernando, R. (2025). The impact of training and support satisfaction on employment outcomes: A case study of the Global Skills Training Program 2024 in South Sumatra Province, Indonesia. Journal of Educational Research and Practice, 3(1), 90–106. https://doi.org/10.70376/jerp.v3i1.356
Halilintar, R., & Sobirin, A. (2022). The Influence of Training and Organizational Commitment on Employee Performance through Job Satisfaction: Bahasa Indonesia. Selekta Manajemen: Jurnal Mahasiswa Bisnis & Manajemen, 1(6), 1–22.
Hariyasasti, Y., & Purwanto, A. (2025). The Role of Competence, Salary, Work Environment, Job Satisfaction, Compensation, Communication on Elementary School Teacher Performance. Journal of Industrial Engineering & Management Research, 6(3), 58–63.
Hariyati, R. T. S., & Safril, S. (2018). The relationship between nurses’ job satisfaction and continuing professional development. Enfermeria Clinica, 28, 144–148. https://doi.org/10.1016/s1130-8621(18)30055-x
Huang, W.-R. (2020). Job Training Satisfaction, Job Satisfaction, and Job Performance. In Career Development and Job Satisfaction. IntechOpen. https://doi.org/10.5772/intechopen.89117
Jha, V. (2016). Training and development program and its benefits to employee and organization: A conceptual study. International Journal of Scientific Research in Science and Technology, 2(5), 80–86. https://doi.org/10.33545/26633213.2020.v2.i2a.43
Juwaini, A., Fahlevi, M., Nadeak, M., Novitasari, D., Nagoya, R., Wanasida, A. S., & Purwanto, A. (2021). The Role of Work Motivation, Organizational Culture and Leadership on Job Satisfaction and Teachers Performance: An Empirical Study on Indonesian Senior High Schools. Turkish Journal of Computer and Mathematics Education, 12(12), 2964–2974.
Ko, W.-H. (2012). The relationships among professional competence, job satisfaction and career development confidence for chefs in Taiwan. International Journal of Hospitality Management, 31(3), 1004–1011. https://doi.org/10.1016/j.ijhm.2011.12.004
Mardiyana, M., & Hidayat, R. (2023). the Influence of Job Training and Career Development on Job Satisfaction and Its Implications for Productivity. Strategic Management Business Journal, 3(02), 299–306. https://doi.org/10.55751/smbj.v3i02.80
Mulyadi, F. (2020). The influence of training and career development on employee job satisfaction. Almana: Jurnal Manajemen Dan Bisnis, 4(2), 290–296. https://doi.org/10.36555/almana.v4i2.1417
Mulyana, Y., Chaeroni, N., Erlangga, H., Solahudin, M., Sunarsi, D., Anggraeni, N., Masriah, I., Danang Yuangga, K., & Purwanto, A. (2021). The Influence of Motivation, Ability, Organizational Culture, Work Environment on Teachers Performance. Turkish Journal of Computer and Mathematics Education, 12(4).
Pich, K., & Suhariadi, F. (2021). The correlation between training, career development and employee performance with moderating variable of job satisfaction: A case study in Cambodia. Jurnal Manajemen Teori Dan Terapan, 14(2), 194–212. https://doi.org/10.20473/jmtt.v14i2.27229
Pramezwary, A., Juliana, J., Hubner, I. B., Goeltom, V. A. H., Pramono, R. P. R., Calen, C., & Purwanto, A. (2022). Job satisfaction and job performance of hotels during Covid 19 pandemic: how the role of innovative work behaviour and organizational citizenship behaviour? JPPI (Jurnal Penelitian Pendidikan Indonesia), 8(3), 787–794. https://doi.org/10.29210/020221553
Purwanto, A., Novitasari, D., & Asbari, M. (2022). Tourist Satisfaction and Performance of Tourism Industries : How The Role of Innovative Work Behaviour, Organizational Citizenship Behaviour? Journal of Industrial Engineering & Management Research, 3(1), 1–12. https://doi.org/10.7777/jiemar.v3i1.246
Purwanto, A., & Prasetya, A. B. (2021). Did Coaching, Training and Development, Empowerment, and Participation Influence School Employees’ Performance? Journal of Industrial Engineering & Management Research, 2(2), 73–95. https://doi.org/10.7777/jiemar.v2i2.137
Putra, A. S., Waruwu, H., Asbari, M., Novitasari, D., & Purwanto, A. (2020). Leadership in the innovation era: Transactional or transformational style? International Journal of Social and Management Studies, 1(1), 89–94. https://doi.org/10.5555/ijosmas.v1i1.10
Rijal, S., & Sesario, R. (2024). The Relationship Between Employee Training, Career Development, and Job Satisfaction: A Case Study of Medium Scale Enterprise in Bandung City. International Journal of Business, Law, and Education, 5(2), 1992–2002. https://doi.org/10.56442/ijble.v5i2.778
Schmidt, S. W. (2007). The relationship between satisfaction with workplace training and overall job satisfaction. Human Resource Development Quarterly, 18(4), 481–498. https://doi.org/10.1002/hrdq.1216
Sena, A. (2020). The Influence of Organizational Culture, Job Satisfaction, and Professional Commitment on the Innovative Behavior of Flight Instructors at Civil Flight Schools in Indonesia. WARTA ARDHIA, 46(1), 1–17. https://doi.org/10.25104/wa.v46i1.374.1-17
Suriadi, S., Jasiyah, R., Farawowan, F. F., & Salma, N. (2024). The role of employee training, job satisfaction, and career advancement in enhancing performance in higher education institutions. International Education Trend Issues, 2(2), 352–364. https://doi.org/10.56442/ieti.v2i2.892
Tianto, Y. D. (2022). Pengaruh Job satisfaction Dan Career Development Terhadap Tingkat Employee Performance Dengan Employee engagement Sebagai Variabel Moderasi (Studi Karyawan Bank OCBC, Tanggerang, Banten). Diponegoro Journal of Management, 11(1).
Wijaya, M. A., & AlFahmi, M. (2024). The Role Of Job Satisfaction In Mediating The Influence Of Work Motivation On Teacher Performance At SMK Negeri 9 Medan. Proceeding of International Conference on Artificial Intelligence, Navigation, Engineering, and Aviation Technology (ICANEAT), 1(1), 548–554.
Wijayanti, L. M., Asbari, M., Santoso, P. B., & Purwanto, A. (2020). Teachers’ empowerment, self-regulation and being istiqamah as key features of job performance. Dinasti International Journal of Education Management and Social Science, 1(4), 468–478. https://doi.org/10.31933/dijemss.v1i4.94
