Management of Civil Servant Development at the Department of Cooperatives, Small and Medium Enterprises of Central Sulawesi Province
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Maria Lea Frensy Bakarbessy*
Rudin M
The background of this research is the critical need for continuous development of the State Civil Apparatus (ASN) to meet public demands for accountability and good governance, a challenge faced by the Department of Small and Medium Enterprise Cooperatives of Central Sulawesi Province. Despite existing efforts, optimal results have not been fully achieved due to issues such as limited budget for training and a perceived disconnect between training materials and job requirements. The objectives of this study are to examine and analyze the competence development of the State Civil Apparatus in the Department of Small and Medium Enterprise Cooperatives of Central Sulawesi Province, to identify and assess the factors that hinder this development, and to explore the factors that support it. This research is a qualitative study with four selected informants. The study employed observation, interviews, and documentation as data collection methods. Analysis followed an interactive model comprising data collection, reduction, presentation, verification, and conclusion formulation. Based on the analysis, it was concluded that the development of State Civil Apparatus competencies at the department has been going well, particularly in the areas of employee training and education. The main inhibiting factors identified were a lack of self-confidence, undisciplined behavior, insufficient information on competency development, and an inability to communicate effectively. The key supporting factors were the positive personality of the State Civil Apparatus, access to education and training, strong work performance, and the nature of the job performed.
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