Adaptation of Communication in Cyberbullying and Defamation Policy on Social Media, Review of Law No. 1 of 2024
Main Article Content
Wahdana Salsabila*
Muhammad Akbar Dzhafirin
Thomas Gabriele Sitompul
The rapid growth of social media in Indonesia has increased cyberbullying and online defamation, posing risks to mental health and digital safety. In response, the government enacted Law No. 1 of 2024; however, its effectiveness depends on public understanding and communication strategies. This study aims to evaluate the effectiveness of policy communication and public responses to the law. A mixed-methods approach was used, combining interviews with experts and a survey of 428 digitally active citizens in Jakarta. The results show a gap between public awareness (87.8%) and understanding (25%). While 61.2% of respondents are optimistic about improving digital safety, 43.2% express concerns about potential restrictions on freedom of expression. The study concludes that current communication remains top-down and insufficient. Meaningful implementation requires a shift from punitive approaches toward empathy-based strategies prioritizing victim protection, digital citizenship education, and platform accountability. Without these structural changes, the law's objectives risk remaining aspirational rather than genuinely implementational.
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